Legal Notice
This page contains the service-provider information required by Hungarian law (Act CVIII of 2001 on Electronic Commerce and Information Society Services) and the consumer-dispute information required by Act CLV of 1997 on Consumer Protection, for Capsulene — the service at capsulene.com and app.capsulene.com.
Service provider (operator)
- Company name: DDS Services Korlátolt Felelősségű Társaság (DDS Services Kft.)
- Registered office: 1136 Budapest, Tátra utca 5/a al2, Hungary
- Company registration number: 01-09-301215, registered by the Company Registry Court of the Budapest-Capital Regional Court (Fővárosi Törvényszék Cégbírósága)
- Tax number: 26088323-2-41 · EU VAT number: HU26088323
- Chamber: registered with the Budapest Chamber of Commerce and Industry (Budapesti Kereskedelmi és Iparkamara, BKIK)
- E-mail: support@capsulene.com
Hosting provider
The Service is hosted on Amazon Web Services:
- Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg, Grand Duchy of Luxembourg — aws.amazon.com
Payments
Paid packages are sold with Stripe acting as merchant of record: Stripe takes the payment, calculates and remits applicable VAT or sales tax, issues your invoice or receipt, and handles payment disputes and chargebacks. See section 8 of our Terms of Service.
Consumer disputes & conciliation boards
If you are a consumer resident in Hungary and we have not been able to resolve your complaint (contact us first at support@capsulene.com), you may apply, free of charge, to a conciliation board (békéltető testület). The board competent for our registered seat is:
- Budapesti Békéltető Testület (Budapest Conciliation Board), 1016 Budapest, Krisztina krt. 99., Hungary · bekeltet.bkik.hu · bekelteto.testulet@bkik.hu
You may instead apply to the conciliation board competent for your own place of residence; the official list of boards is published at bekeltetes.hu. Consumer-protection supervision is exercised by the government office (kormányhivatal) competent for your place of residence — see fogyasztovedelem.kormany.hu.
If you are a consumer resident elsewhere in the EU/EEA or in another country, you keep the consumer rights and dispute options of your own country of residence — see section 15 of our Terms of Service.